Start my recovery analysis
A $150 forensic analysis of your device. If your data can be recovered in-house, the recovery is included; anything more is quoted first. Your founding rate is locked in for life, even after prices change for new customers.
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Before you pay
Tell us about the device
A few details so we know what's arriving. You'll pay securely on the next step — nothing is charged until then.
- Forensic analysis of your device and failure mode
- In-house recovery included when a method works
- A custody record issued to you, with a reference ID
- The founding flat-fee rate, kept for the life of your device
Getting your device to us
Local Brisbane drop-off is available by arrangement at no charge, or choose mail-in and we'll email you our Australia Post Parcel Collect address with packing instructions after payment — you buy the postage at the counter. Power the device off and don't charge, reset, or update it before it reaches us — see the full shipping and safe-handover guidance for packing details. You'll receive a written custody record before storage begins. The next screen is Stripe's secure payment page — we never see or store your card details.