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Brisbane, Queensland

Data recovery in Brisbane — for the devices that matter most

Dead phones, broken screens, water damage, unknown passcodes. Free written assessment, drop-off by arrangement anywhere in Brisbane — and if no method can reach your device yet, we preserve it until one can.

Before anything else: power the device off and leave it off. Do not charge, reset, update, or repair it before assessment — every power cycle and every part swap can close a recovery pathway.

How Brisbane data recovery works with us

  • Tell us what happened — a free, no-obligation inquiry with the model, condition, and the data you need. We reply within one business day, usually the same day.
  • Get a written pathway and quote — board-level repair, logical or file-system extraction, account and backup routes, or referral into a specialist forensic-lab workflow, depending on the device and failure mode. Nothing is charged until you approve a quote in writing.
  • Drop off locally, or mail it in — Brisbane drop-off is by arrangement and free; call 0423 056 889 or email to book a time. Elsewhere in Australia, mail-in costs no extra — you post the device to our Australia Post Parcel Collect address.
  • Receive your custody record — intake photographs, condition notes, and a reference ID, issued to you before any work or storage begins.

What's wrong with your device?

Broken screen or physical damageCracked or black screen — the data is usually intact. Won’t turn onA dead phone is a symptom, not a diagnosis. Water or liquid damageThe next hour matters more than the accident. Locked, unknown passcodeLocked doesn’t always mean inaccessible. No tool supports it yetThat’s exactly what preservation is for. A loved one’s deviceLawful, documented deceased-estate recovery.

When recovery isn’t possible yet

Some devices — particularly newer models with tightly integrated storage and security — have no current extraction route. That’s where we differ from every other recovery shop: instead of handing the device back as a dead end, we preserve and monitor it at no ongoing cost. The exact hardware and software state is documented and stored powered-down — covered by your $150 recovery analysis — and its profile is checked against new tools and methods as they’re released. Devices unsupported at intake have become recoverable years later — see the precedent examples.

What it costs

The assessment and written quote are free. Recovery work available today is quoted case by case before anything happens to the device. Preservation — when no current route exists — is a flat $150, with no ongoing storage fees, and your device is returned to you on request at any time.

Get my free assessment

Ready to start recovery? $150 analysis — start here →

Free, no-obligation inquiry

Tell us what happened to the device

This is a free inquiry, not a purchase — there’s no obligation. Tell us what happened and what data matters, and we’ll reply with the strongest option for your device, preservation or recovery.

Send my free inquiry

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Add device details (optional — speeds up your answer)

“Not sure” is a completely fine answer.

This can affect the available pathway.

Your inquiry is used to map the device against current repair, extraction, and forensic options. Include as much detail as possible so we can identify the fastest credible route.

Do not include passcodes or passwords in this form. Details are used only to assess your device and handled as described in our Privacy Policy.

Sent over an encrypted connection. If credentials are ever needed, they’re collected later — only when a specific authorised pathway requires them, and only under a signed authority at intake.

Your inquiry is in the queue.

Your reference ID:

We reply within one business day — usually the same day — with the strongest available option and, if relevant, a written quote. Urgent? Call 0423 056 889 now.

Do not charge, update, erase, reset, or repeatedly power on the device before we reply.